Consent to the Collection and Use of Personal Data
Last updated July 26, 2026
Effective 26 July 2026 · Version 1.2
Recnovo Inc. (the “Company”) requests your consent to collect and use personal data as set out below, in accordance with Article 15 of the Personal Information Protection Act. You may refuse; the consequences of refusing are in section 5.
1. Items collected, purposes, and retention
| Category | Items | Purpose | Retention |
|---|---|---|---|
| Required | Email address, social sign-in identifier (Apple/Google), account identifier, password (stored one-way hashed) | Sign-up and identity verification, sign-in and authentication (including two-factor), account management, service notices | Until you delete your account |
| Required | Purchase receipts, subscription status, credit balance and usage history | Providing paid services (subscriptions, credits), verifying payment status, deducting and reconciling credits, refunds | Until you delete your account, except records the law requires us to keep (section 2) |
| Generated through use | Recorded audio, transcripts, AI outputs (summaries, organized notes, translations), note titles, descriptions, tags, speaker names | Storing and syncing recordings, speech recognition, and the AI features built on them | Until you delete the data or your account (the cloud copy is additionally subject to the unpaid-storage process in Article 8 of the Terms) |
| Collected automatically | App/browser version, device type and OS, error and crash diagnostics, access time and IP (processed in transit) | Service stability, fault and error diagnosis, abuse prevention | Destroyed without delay once the purpose is met; diagnostic data is deleted per the processor's retention policy |
Your content (recordings, transcripts, summaries) is end-to-end encrypted on your device before it is stored or transmitted. Only you hold the decryption key, so the Company cannot read it — that is a property of the system, not a policy choice. Your content is never used to train AI models.
2. Retention required by law
| Statute | Records | Period |
|---|---|---|
| Act on Consumer Protection in Electronic Commerce | Contracts and withdrawal of subscription | 5 years |
| Act on Consumer Protection in Electronic Commerce | Payment and supply of goods | 5 years |
| Act on Consumer Protection in Electronic Commerce | Consumer complaints and dispute handling | 3 years |
| Protection of Communications Secrets Act | Service access logs | 3 months |
Data kept under these provisions is used only for the purpose the statute prescribes and is destroyed without delay once the period ends.
3. How data is destroyed
Personal data is destroyed without delay once its retention period ends or its purpose is met. Electronic files are deleted irrecoverably; for end-to-end encrypted content, destroying the encryption key also makes recovery impossible.
Account deletion is available in Settings in both the app and the web, and you can export your data before deleting.
4. Children under 14
The Company does not collect personal data from children under 14, and the Service is available only to those aged 14 or over. If we learn an account belongs to someone under 14, we delete the account and its data without delay.
5. Your right to refuse, and what refusing means
You have the right to refuse consent to this collection and use.
These items are the minimum needed to provide the Service, so refusing means you cannot sign up or use cloud features (transcription, AI summaries and organized notes, sync). On-device local recording in the mobile app remains available without consent.
6. Privacy Officer and contact
Privacy Officer: Junmee You (Representative Director)
Contact: hello@recnovo.com
You may request access, correction, deletion or suspension of processing, or withdraw consent, at that address or in Settings. See the Privacy Policy for details.